Guiding Values
Patient Autonomy – We help you make your voice heard and make your own decisions.
Transparency – Informed consent is critical to effective healthcare. We will help make sure you are as informed as possible both in regards to your health and our own services.
Confidentiality – All of By Your Side’s communication systems are HIPAA compliant to protect your information.
Equity – We are dedicated to doing everything we can to prevent medical discrimination. We also offer pay-what-you-can services in recognition that finances can be a huge barrier to people getting the help they need.
Overwhelmed with navigating a new diagnosis?
Being dismissed by the medical system?
Not being heard by your doctors?
By Your Side Patient Advocacy is here to help! We offer pay-what-you-can patient advocacy services in Cleveland and throughout Cuyahoga County so that you never have to face the medical system alone.
We help you navigate the complex healthcare system, make sure your voice is heard and that you have autonomy in your medical decisions, and protect you and your rights as a patient. Because we are independent rather than working for a hospital or insurance company, we are on your side with no conflict of interest.
We can help you prepare for appointments, accompany you to the hospital to advocate for your needs, research options for you, and more.